Terms of Service

Last Updated: April 23, 2025

AGREEMENT TO TERMS

These Terms of Service (“Terms”) constitute a legally binding agreement made between you and Insulation Systems OK (“we,” “us,” or “our”), governing your access to and use of our website (insulationsystemsok.com) and services.

By accessing our website, purchasing our services, or communicating with us through any channel, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services.

SERVICES

Insulation Systems OK provides residential and commercial insulation services in Oklahoma City and surrounding areas. Our services include but are not limited to:

  • Attic insulation
  • Wall insulation
  • Crawl space insulation
  • Energy audits
  • Air sealing
  • Insulation removal and replacement

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

PRICING AND PAYMENT

Pricing for our services is determined by the scope of work, materials required, and property specifications. We provide written estimates before beginning any work.

Payment is due according to the terms specified in your estimate or invoice. We accept various payment methods including credit cards, checks, and electronic payments.

COMMUNICATION AND MESSAGING

SMS Communications

If you provide your mobile phone number and consent to receive SMS messages from us:

  • You agree to receive text messages related to quotes, appointments, service updates, and promotions (if opted in) from us or our authorized service providers.
  • You acknowledge that message and data rates may apply according to your mobile carrier plan.
  • Message frequency varies depending on your interaction with our services.
  • Text messaging is not available in all areas and may not be compatible with all mobile devices.
  • You represent that you are the account holder for the mobile phone number you provide or have authorization to provide consent for the account holder.
  • You understand that consent to receive SMS is not a condition of purchase.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time by:

  • Replying “STOP” to any message we send you
  • Contacting us directly at [Your Phone Number] or [Your Email]
  • Updating your communication preferences in your account settings

After opting out, you may receive one final message confirming your opt-out.

Message Content and Timing

We will not send promotional SMS messages outside the hours of 8:00 AM to 8:00 PM in your local time zone. We may send service-related messages (such as appointment confirmations or service updates) outside these hours when necessary.

QUOTES AND ESTIMATES

Quotes and estimates are valid for the period specified in the documentation provided. After this period, prices and availability may change.

Estimates are based on the information provided and visual inspections. Additional costs may be incurred if unforeseen circumstances arise during service. We will notify you and obtain approval before proceeding with any additional work.

APPOINTMENTS AND SCHEDULING

We will make every effort to arrive at scheduled appointment times. However, circumstances beyond our control may cause delays. We will notify you as promptly as possible of any schedule changes.

If you need to reschedule or cancel an appointment, please provide at least 24 hours’ notice to avoid potential cancellation fees.

WORKSITE CONDITIONS

The Customer agrees to provide Insulation Systems OK with a safe worksite, free from hazards, and in compliance with all applicable OSHA and state regulations.

Customer must inform us of any potential hazards including but not limited to:

  • Electrical issues
  • Structural concerns
  • Presence of asbestos or other hazardous materials
  • Animal or pest infestations
  • Water damage or mold

We reserve the right to refuse or cease work if we determine the worksite conditions are unsafe or if hazardous materials are discovered during the service. Additional charges may apply for work delays caused by undisclosed worksite conditions.

Customer is responsible for removing belongings from the work area to prevent damage. We are not responsible for damage to items left in the work area.

WARRANTIES AND GUARANTEES

We warrant our workmanship for a period of [X] years from the date of installation. Material warranties are limited to the manufacturer’s warranty terms.

Our warranty covers defects in installation and does not cover damage resulting from:

  • Alteration or modification of the installed materials
  • Improper maintenance
  • Acts of God or natural disasters
  • Normal wear and tear
  • Damage caused by third parties

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Insulation Systems OK shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

Our total liability for any claim arising from or related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Insulation Systems OK and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

TERMINATION

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use our services will immediately cease.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma without regard to its conflict of law principles.

DISPUTE RESOLUTION

Any dispute arising from or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If such negotiation fails, all such disputes shall be resolved by binding arbitration in Oklahoma City, Oklahoma, in accordance with the rules of the American Arbitration Association.

CHANGES TO TERMS

We reserve the right to modify these Terms at any time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review these Terms periodically.

Your continued use of our services after any changes to these Terms constitutes your acceptance of such changes.

SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Insulation Systems OK regarding our services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral.

Contact Information

Dalton@insulationSystemsOK.com| 405-342-3197| 5107 N MacArthur Blvd, Oklahoma City, OK 73122